Support
Help with EdgeMates apps.
Questions, issues, and App Store support requests can be sent by email.
Email support@edgemates.comBefore writing
A quick restart or update fixes most device-specific trouble. Please make sure your iPad is running the latest available version of the app, then restart the app and try the puzzle again.
Helpful details
- Which EdgeMates app you are using
- Your iPad model and iPadOS version
- What happened, and what you expected to happen
- Any category, board size, or puzzle setting involved
Supported apps
EdgeMates Classroom plus eight language and geography apps.
EdgeMates Classroom
EdgeMates Classroom is the custom-pack side of the platform, built for teacher-created activities and quick code-based student access.